TK BAJI privacy policy Bangladesh

TK BAJI privacy policy Bangladesh explains how we collect, use, store, share, and protect your personal data when you access our website, create an account, complete KYC checks, use payment methods in BDT, or browse related pages such as Home and Terms of Service. This policy applies to players in Bangladesh who use our online casino and sports betting services. It is intended to work alongside our wider site rules and security controls. By registering, logging in, or continuing to use our platform, you acknowledge that your information will be processed as described here and that accurate account details are your responsibility.

1. Scope and Controller

We act as the data controller for the personal data covered by this policy, which means we decide why and how your information is processed for account administration, betting services, compliance, and site security. This notice covers information collected through registration forms, identity verification steps, customer support contacts, payment processing, marketing preferences, and technical interactions with our website and connected services. It also applies when you use features linked from pages such as Login. Where another party processes data on our behalf, we require that party to follow contractual confidentiality and security obligations consistent with this policy and applicable requirements in Bangladesh.

2. What Data We Collect

We collect personal data that is necessary to provide our services safely and lawfully. This may include account data such as your name, date of birth, email address, phone number, residential details, username, and account preferences. For KYC and verification, we may collect copies of identity documents, proof of address, source of funds information, and records needed to confirm that you are 18+ and eligible to use the service. We also collect payment data needed to process deposits and withdrawals in ৳, customer support messages, transaction history, gameplay and betting records, device identifiers, IP address, browser details, login timestamps, and cookies or similar tracking information.

3. How We Use Data

We use your information to open and manage your account, verify identity, process deposits and withdrawals, provide betting and casino services, respond to support requests, and maintain fair use of the platform. We also process data to detect fraud, prevent account abuse, investigate suspicious activity, enforce limits, and protect users from unauthorised access. Where you have given consent, we may use contact details to send marketing messages about relevant services or updates, and you may withdraw that consent later. We also use data to meet legal and regulatory duties, improve website performance, analyse service quality, and support secure access to pages such as Casino and related account functions.

4. Legal Bases We Rely On

Our processing activities rely on several legal bases depending on the purpose involved. We process data when it is necessary to perform our contract with you, including account creation, gameplay access, payment handling, and customer support. We also process information where compliance with legal obligations requires us to verify identity, maintain transaction records, prevent financial crime, and respond to lawful requests from authorities in Bangladesh. In some cases, we rely on your consent, especially for optional marketing communications and certain cookies. We may also rely on legitimate interests, such as maintaining platform integrity, improving service performance, securing accounts, and defending legal claims, provided those interests do not override your fundamental rights.

5. Sharing With Trusted Parties

We may share personal data only where there is a valid operational, legal, or security reason to do so. This includes sharing with payment processors, identity verification providers, hosting and cloud service partners, fraud prevention specialists, analytics vendors, customer support tools, and professional advisers bound by confidentiality obligations. We may also disclose information to the local gambling regulator, law enforcement bodies, courts, or other competent authorities in Bangladesh when required by law or when necessary to protect our rights, users, or the integrity of the service. We do not sell personal data. Any sharing is limited to the information reasonably required for the relevant purpose and subject to appropriate safeguards.

6. Transfers Outside Bangladesh

Some of our service providers may store or process information on systems located outside Bangladesh, for example where secure hosting, fraud screening, or technical support infrastructure is operated across multiple regions. When personal data is transferred in this way, we take steps to ensure that the transfer remains protected by suitable safeguards. These measures may include contractual data protection clauses, access restrictions, security assessments, encryption in transit and at rest, and vendor due diligence before onboarding. Where required, we assess whether the receiving party can provide a level of protection that is appropriate for the type of data involved, especially for KYC records, payment information, and account security logs.

7. Cookies and Tracking

We use cookies and similar technologies to keep the website functioning, remember your preferences, understand site performance, and support account security. Essential cookies help with login sessions, fraud prevention, load balancing, and basic navigation. Performance cookies help us measure traffic and improve page speed or usability. Functional cookies remember choices such as language or display settings. Marketing cookies may be used only where consent is appropriate, helping us understand whether communications are relevant and effective. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect access to some services or features, including secure sign in and account continuity across pages like Sports.

8. Protecting Your Information

We maintain data security measures designed to protect personal data against loss, misuse, unauthorised access, alteration, and disclosure. These measures include encryption, secure socket technology, segmented access controls, password protections, logging and monitoring, secure storage environments, and role based permissions so that only authorised personnel can access information needed for their duties. We also review systems for vulnerabilities, investigate suspicious activity, and require service providers to maintain appropriate safeguards. Although no online system can guarantee absolute security, we work to reduce risk through layered technical and organisational controls. You also play a role by keeping your password private, using accurate details, and reporting suspected account misuse promptly.

9. How Long We Keep Data

We retain personal data only for as long as necessary for the purposes described in this policy, including account administration, dispute handling, fraud prevention, responsible gambling controls, legal compliance, and record keeping. Retention periods may vary depending on the type of information involved. For example, account records, KYC documents, payment history, and security logs may be kept for a reasonable period where needed to meet regulatory obligations, resolve complaints, investigate suspicious activity, or defend legal claims. When information is no longer required, we delete it, anonymise it, or securely isolate it in accordance with our retention procedures. Backup copies may remain for a limited period until routine deletion cycles are completed.

10. Your Privacy Rights

Subject to applicable law and verification of your identity, you may have the right to request access to the personal data we hold about you, ask us to correct inaccurate or incomplete information, request deletion where retention is no longer justified, object to certain processing, restrict how we use data in some cases, and request portability of information you provided to us. You may also withdraw consent where processing depends on consent, including for certain marketing communications. If you believe your rights have been affected, you may contact us first so we can review the issue. You may also complain to the relevant local data-protection authority or competent authority in Bangladesh if you are dissatisfied with our response.

11. Responsible Gambling and Minors

Our services are strictly for adults aged 18+ and must not be used by minors. We may use personal data, KYC checks, account monitoring, and verification procedures to confirm age, detect restricted use, and support responsible gambling measures. If we learn or reasonably suspect that an account is connected to a minor or false identity details, we may suspend access, request additional documents, or close the account in line with legal and security requirements. We also use information to apply player protection tools, review unusual behaviour, and respond to requests for support. Gambling involves risk, so you should only play with funds you can afford to lose and seek help if betting stops being manageable.

12. Contacting Our Team

If you have questions about this casino privacy policy Bangladesh page, want to exercise your privacy rights, need help with KYC, or wish to raise a concern about how we handle personal data, you can contact our privacy or support team through the contact options available on the website. Please provide enough detail for us to identify your account and understand your request, but do not send more sensitive information than necessary. We may ask for additional verification before disclosing or changing account data to protect your security. This TK BAJI privacy Bangladesh notice should be read together with our site rules and Disclaimer so you understand both privacy and service expectations.